General Questions
What is EternalAdorn?
EternalAdorn is an online platform specializing in a wide range of fashionable dresses, catering to various styles and occasions.
Where is EternalAdorn based?
Our operations are based in the United States.
How can I contact EternalAdorn?
You can reach out to us via email at [email protected] for any inquiries or assistance.
Ordering and Products
How do I place an order?
To place an order, simply browse our collection and select the dress you like. Add it to your cart and proceed to checkout. Follow the prompts to provide your shipping information and complete the payment.
Are the product images accurate representations?
We strive to provide accurate images of our products, but please note that colors and details may vary slightly due to different monitors and lighting conditions.
What payment methods do you accept?
We currently accept major credit and debit cards as well as PayPal for secure payments.
Shipping and Returns
How much is the shipping fee?
We offer a flat shipping fee of $4.99 for all orders within the United States.
What is your return policy?
You can initiate a return within 20 days of your purchase. The item must be unworn, unwashed, and in its original condition. Please refer to our Return Policy for more details.
Do you offer international shipping?
Currently, we only offer shipping within the United States.
Account and Privacy
Do I need an account to place an order?
No, you can place an order as a guest. However, creating an account allows you to track your orders and expedite the checkout process.
How do you protect my personal information?
We take your privacy seriously. Your personal information is securely stored and used only for order processing and communication purposes. For more details, please refer to our Privacy Policy.
Can I unsubscribe from your newsletter?
Yes, you can easily unsubscribe from our newsletter by clicking the “Unsubscribe” link at the bottom of any newsletter email.
Contact Us
For any additional questions or concerns, feel free to reach out to us at info@eternaladorn.com.